Privacy Policy

Effective Date/Last Updated: January 16. 2026

PsychPro Consulting (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:

• visit our website (psychproconsulting.com),
• use our services, or
• otherwise interact with us.

This policy is intended to comply with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable privacy laws.

Important: This Privacy Policy applies to general personal information. For Protected Health Information (PHI) handled in our role as a healthcare provider, please refer to our separate HIPAA Notice of Privacy Practices.

1) Information We Collect

We may collect the following categories of personal information (depending on how you interact with us):

• Identifiers
  
  Name, email address, postal address, phone number.
• California Customer Records (Civ. Code § 1798.80) categories
  
  Such as signature and insurance policy number (if applicable).
• Protected classification characteristics
  
  Age, gender, and other characteristics protected by law, if voluntarily provided.
• Commercial information
  
  Records of services requested or purchased.
• Internet or other electronic network activity
  
  Browsing history, search history, and interactions with our website.
• Geolocation data
  
  Approximate location derived from your IP address.
• Professional or employment-related information
  
  If relevant to services requested (for example, performance optimization services).
• Sensitive personal information (as defined under CPRA, if provided)
  
  This may include information such as racial or ethnic origin (if shared to support culturally competent care). Health-related information may be treated as PHI and governed by HIPAA where applicable.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental or guardian consent. If you believe a child has provided personal information, please contact us so we can address it.

2) How We Collect Information

We collect information in the following ways:

• Directly from you
  
  For example, when you complete a form, contact us, request services, or communicate with us.
• Automatically
  
  For example, through cookies, log files, IP addresses, and similar technologies when you use our website.
• From third parties
  
  For example, referrals (where applicable) and analytics providers that help us understand website performance.

3) How We Use Your Information

We may use personal information to:

• Provide, maintain, and improve our services (including responding to inquiries and scheduling).
• Communicate with you (for example, respond to messages or send administrative updates).
• Process billing and payments.
• Conduct internal operations such as quality improvement, security, analytics, and website performance measurement.
• Send marketing or informational communications where permitted by law, with the ability to opt out.
• Comply with legal obligations and enforce our policies.

4) How We Share Your Information

We may disclose personal information to:

• Service providers
  
  Such as website hosting providers, IT support, scheduling tools, payment processors, and analytics providers, who perform services on our behalf.
• With your consent
  
  For example, if you ask us to share information with a specific person or organization (when applicable).
• For legal and safety reasons
  
  If required by law, subpoena, court order, or to protect the rights, property, or safety of PsychPro Consulting, our clients, or others.
• Business transfers
  
  If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale/transfer of assets, information may be shared as part of that transaction, subject to appropriate safeguards.

4) No Sale of Personal Information

We do not sell your personal information. Under California law, “sale” can include certain types of sharing for value; we do not engage in such practices.

5) Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have the following rights (subject to verification and certain exceptions):

• Right to Know / Access
  
  You may request information about the categories of personal information we collected, the sources, the purposes, and the categories of third parties with whom we disclosed information. (Generally available up to twice in a 12-month period.)
• Right to Delete
  
  You may request deletion of personal information we collected from you, subject to legal exceptions and retention requirements.
• Right to Correct
  
  You may request correction of inaccurate personal information.
• Right to Opt Out of Sale/Sharing
  
  We do not sell personal information or share it for cross-context behavioral advertising as defined by California law. If our practices change, we will update this policy and provide any required opt-out mechanisms.
• Right to Limit Use/Disclosure of Sensitive Personal Information
  
  Where applicable, you may request limits on the use of sensitive personal information for non-essential purposes, subject to CPRA definitions and exceptions.
• Right to Non-Discrimination
  
  We will not discriminate against you for exercising your privacy rights.

6) How to Exercise Your Rights

To submit a request, contact us at:

Email:

Phone: 619-693-8327

We will verify your identity before processing certain requests. We aim to respond within 45 days, and may extend this period as permitted by law (up to 90 days) with notice.

Authorized agents: If you use an authorized agent to submit a request, we may require proof of authorization and verification of your identity.

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8) Cookies and Tracking Technologies

We may use cookies and similar technologies to support website functionality and understand website usage (analytics). You can control cookies through your browser settings, and you may be able to disable certain tracking technologies depending on your device and browser.

If we maintain a separate Cookie Policy, it will provide additional details.

9) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the “Last Updated” date above.

10) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact:

Dr. Pia Khandekar, PsyD

Founder and CEO, PsychPro Consulting

3511 Camino del Rio S, Suite 205

San Diego, CA 92108

Email:

Phone: 619-693-8327